| Assessment Task 6: Did the learner: | √ |
| Apply appropriate career development theory and apply theory in an appropriate manner, both to individuals involved and in context for a career development session |
|
| Evaluate models appropriate for individual and group career development sessions | |
| Analyse diversity of individuals and target group, when planning a career development session | |
| Create cooperative and productive environment for conduct of career development session | |
| Create a climate of trust, comfort and safety for conduct of career development sessions | |
| Complete career development work in an ethical, cooperative and respectful manner within team and wider organisational context | |
| Use resources and technology to support career development sessions | |
| Acquire, record and prepare relevant information prior to a career development session | |
| Prepare accurate records and reports in accordance with professional conduct and career development standards | |
| Assist individuals to use relevant support resources and technology | |
| Monitor support resources and technology to ensure they support quality outcomes for career development services | |
| Explain the major career development theories and models . | |
| Describe common patterns of thinking, feeling and behaviour and their impact on individual career choices | |
| Explain the key skills required to deliver career development sessions | |
| Explain some ways to build rapport with individuals and groups | |
| Communicate effectively and integrate the principles of effective communication into work practices | |
| Identify communication barriers and use strategies to overcome these barriers in the client-counsellor Relationship | |
| Facilitate the client-counsellor relationship through selection and use of micro skills | |
| Observe and respond to non-verbal communication cues | |
| Consider and respond to the impacts of different communication techniques on the client-counsellor relationship in the context of individual clients | |
| Integrate case note taking with minimum distraction | |
| Use specialised counselling interviewing skills based on their impacts and potential to enhance client development and growth | |
| Select and use communication skills according to the sequence of a counselling interview | |
| Identify and respond appropriately to strong client emotional reactions | |
| Reflect and evaluate own communication with clients | |
| Demonstrate knowledge of principles of person-centred practice | |
| Demonstrate knowledge of key objectives of counselling interviewing | |
| Demonstrate knowledge of stages of a counselling interview | |
| Demonstrate knowledge of potential impacts of using different communication skills and techniques in counselling contexts | |
| Demonstrate knowledge of communication techniques and micro-skills including: · attending behaviours – active listening, reflection of content feeling, summarising · questioning skills – open, closed, simple and compound questions · client observation skills · noting and reflecting skills · providing client feedback | |
| Demonstrate knowledge of specialised counselling communication techniques, and how they are used, including · challenging · reframing · focusing | |
| Demonstrate knowledge of components of the communication process including: · encoder · decoder | |
| Demonstrate knowledge of primary factors that impact on the communication process including: · context · participants · rules · messages · channels · noise · feedback | |
| Demonstrate knowledge of communication barriers and resolution strategies including: · environmental · physical · individual perceptions · cultural issues · language · age issues · disability | |
| Demonstrate knowledge of mechanisms that enhance effective interpersonal communication | |
| Demonstrate knowledge of observational techniques including: · facial expressions · non-verbal behaviour · posture · silence | |
| Demonstrate knowledge of ways in which different people absorb information, including: · visual · auditory · kinaesthetic | |
| Demonstrate knowledge of obstacles to the counselling process | |