How does technology impact on the helping process and what are some of the challenges for workers with technology and social media?

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Introduction 
The underlying assignment aims at exploring the impact of technology on helping process, along with challenges faced by workers while working with technology and social media. Helping process is understood as a collaborative process whereby an experienced counsellor empowers another person who is seeking help to develop, develop, strategize and implement meaningful and productive change (Forte, 2014). 
Helping process 
This process is grounded and developed on account of trust and respect, moves in sequential manner starts with active listening, problem identification, problem solving, and follow through. In detailed terms, counsellor listens empathically to the client problem or story, gains an understanding, learn how the client thinks, feels and acts. On the basis of it, counsellor uses open-ended questioning technique for identifying problem. Thereupon, counsellor assists in defining goals to clients as how things to be, developing strategies for accomplishing these goals and deciding plan of action. Lastly,

How does technology impact on the helping process and what are some of the challenges for workers with technology and social media?

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