CHCCCS007 Student Assessment Task Two: Case Studies Assessment Cover Sheet This document must be signed by the student for each assessment completed. Submission of Assessments will not be accepted for...

CHCCCS007
Student Assessment
Task Two: Case Studies
Assessment Cover Sheet
This document must be signed by the student for each assessment completed. Submission of Assessments will not be accepted for marking
eview without a completed and signed Assessment Cover Sheet.
    Qualification Title
    CHC52015 Diploma of Community Services
    Unit Code
    CHCCCS007
    Unit Title
    Develop and implement service programs.
    Student Name
    
    Student ID
    
    Student Email
    
    Assessor Name
    
    Campus
        ☐ Melbourne    ☐ Sydney    ☐ Perth
    Due Date
    Week 7
    Submission Date
    
    Assessment Task
    Task Two – Case studies
Student Agreement:
By signing this Agreement, I confirm that I understand the Assessment Submission Guidelines, as detailed in the Student Handbook and Acknowledge Education’s policies and procedures. In particular:
· The work submitted is my own and does not contain another person’s material represented in my work.
· I understand that I must acknowledge in an appropriate manner all information and sources of assistance used in my assessment work.
· I have followed all submission, presentation and file name guidelines outlined in the submission guidelines. I am aware that if I do not follow the required guidelines, this could result in my assessments being returned not assessed by my traine
assessor.
· I understand that I must not receive undue assistance or the unauthorised help of others in the preparation of my assessment work.
· I will not allow other students to access or copy in whole or any part of my assessment work.
· I understand that if I am dissatisfied with the way I have been assessed or with my result, I have the right to appeal as detailed in the Student Handbook and Acknowledge Education’s policies and procedures.
Student Declaration:
I hereby declare that I have read the above statement and that all the material I submit for assessment is entirely my own and meets all of the college’s assessment requirements.
    Student Signature
    
    Date
    
Assessment Task 2: Case Studies
Student Assessment Instructions
· This Case Study may require you to work in groups/alone (The assessor will provide details of the group format).
· You need access to the project instructions to complete this task. As this is an open-book task, you may also access a learner guide, the internet and/or other resources.
· You must satisfactorily complete all sections of the assessment and submit these to your assessor. Ask your assessor to clarify any aspect you are unsure about in this assessment task.
· You may be asked to explain your responses if the assessor needs any clarification.
Required Resources
· You will need to have access to relevant legislation, standards and codes, industry practices and student book resources.
Evidence
· You must submit the completed assessment cover sheet and your assessment by online submission within the allocated time.
· Ensure you keep a copy of your submitted work. Assessments submitted without a completed cover sheet will not be accepted.
When and where will this assessment take place?
· This assessment may be undertaken in a simulated environment/in a classroom/at home – to be discussed with the assessor.
· Your assessor will provide you with the due date, which can be recorded in the assessment plan.
· Your assessor may also specify the length of time allowed and the expected word count, if applicable.
What if the assessment is not suitable?
· If you are unable to provide sufficient evidence with the written assessment method, your assessor may be able to provide you with an alternative method. Discuss this with your assessor.
What happens if your answers are not satisfactory?
· If any of the assessment responses are not satisfactory, your assessor will provide you with feedback. You may need to resubmit some or all the assessment tasks. Your assessor will explain the details for your reassessment.
· In most cases, you will be allowed a maximum of three attempts.
· If you are not satisfied with your assessment result, you have the right to lodge an appeal. Ask your assessor or contact the Course Coordinator for more information.
Case Study Instructions
· Read the scenarios and answer the questions below for each of the scenarios.
    No.
    The student’s assessment shows evidence of the following:
    1
    Section 1 - Scenario 1
    
    Max is a young man living in a youth hostel. He is not happy with his case worker visiting on Thursday afternoons because he wants to go footy training at this time. He doesn’t know how to raise it with his case worker who is very busy and says she is only able to visit Thursdays when she is in the area. Max takes part in a focus group, which has been set up by a project worker to gain feedback about the hostel program, where he raises the issue of the clash.
    
    Required Evidence
    Q1
    What are two processes that could have been put in place for Max to act earlier?
    Answe
    
    Result
        Satisfactory ☐     XXXXXXXXXXNot Satisfactory ☐
    Q2
    How could Max’s issue get included in management processes?
    Answe
    
    Result
        Satisfactory ☐     XXXXXXXXXXNot Satisfactory ☐
    Q3
    How could the program be modified to meets Max’s needs? Provide two suggestions.
    Answe
    
    Result
        Satisfactory ☐     XXXXXXXXXXNot Satisfactory ☐
    2
    Section 2 - Scenario 2
    
    Peter is a support worker in a disability service. Sally, a new person he is interviewing and developing an individual plan with, uses a wheelchair.
    
    Required Evidence
    Q1
    What sort of things should he be asking about to assess Sally’s individual needs? List at least four topics.
    Answe
    
    Result
        Satisfactory ☐     XXXXXXXXXXNot Satisfactory ☐
    Q2
    What are two possible ba
iers that could limit Sally’s participation?
    Answe
    
    Result
        Satisfactory ☐     XXXXXXXXXXNot Satisfactory ☐
    Q3
    What are two preferences that may impact on Sally’s personal plan?
    Answe
    
    Result
        Satisfactory ☐     XXXXXXXXXXNot Satisfactory ☐
    Q4
    How can Peter make sure Sally is able to give feedback on the service she receives and that it is acted on? Identify at least two strategies.
    Answe
    
    Result
        Satisfactory ☐     XXXXXXXXXXNot Satisfactory ☐
    3
    Section 3 - Scenario 3
    
    You are a project worker in a community house. A new program has been developed to encourage the growth of community gardens in the neighbourhood. Local government, the local primary school and a local nursery are all partners in the project.
One of the objectives of the program is to integrate some newly a
ived refugees into the program. The refugees are from Syria.
    
    Required Evidence
    Q1
    How might you ensure staff are culturally aware in relation to people from Syria and what type of external group might you draw on to facilitate this?
    Answe
    
    Result
        Satisfactory ☐     XXXXXXXXXXNot Satisfactory ☐
    Q2
    What methods could you use to communicate roles and responsibilities to the local nursery staff?
    Answe
    
    Result
        Satisfactory ☐     XXXXXXXXXXNot Satisfactory ☐
    Q3
    What are two documents you may develop as part of the program planning to set up the gardens and recruit participants?
    Answe
    
    Result
        Satisfactory ☐     XXXXXXXXXXNot Satisfactory ☐
S=Satisfactory NS=Not Satisfactory
    Assessor Name
    
    Assessor Signature
    
    Student Name
    
    Student Signature
    
2CHCCCS007 – Student Assessment – Task Two: Case Studies (V.1 – 192401)

CHCCCS007 Develop and implement service programs Release 1
Learner guide
CHCCCS007
Develop and implement
service programs
Release 2
CHCCCS007
Develop and
implement service
programs
Release 2
Learner guide
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