Assessment Details
Qualification Code/Title
Assessment Type
Assessment Task 2
Time allowed
Due Date
Location
Pa
amatta
Term / Yea
Unit of Competency
National Code/Title
CHCCSL002 Apply specialist interpersonal and counselling interview skills
Student Details
Student Name
Student ID
Student Declaration: I declare that the work submitted is my own and has not been copied or plagiarised from any person or source.
Signature: ____________________________
Date: XXXXXXXXXX_____/_/_________
Assessor Details
Assessor’s Name
RESULTS (Please Circle)
☐SATISFACTORY
☐NOT SATISFACTORY
Feedback to student:
*If Student is Not Satisfactory
Reassessment Required ☐ Yes ☐ No
Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback.
Signature: ________________________
Date: ______/_______/___________
Comment:
Instructions to the Candidates
· This assessment is to be completed according to the instructions given below in this document.
· Should you not answer the tasks co
ectly, you will be given feedback on the results and gaps in knowledge. You will be entitled to one (1) resubmit in showing your competence with this unit.
· If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
· Please refer to the College re-submission and re-sit policy for more information.
· If you have questions and other concerns that may affect your performance in the Assessment, please inform the assessor immediately.
· Please read the Tasks carefully then complete all Tasks.
· To be deemed competent for this unit you must achieve a satisfactory result with tasks of this Assessment along with a satisfactory result for another Assessment.
· This is an Open book assessment which you will do in your own time but complete in the time designated by your assessor. Remember, that it must be your own work and if you use other sources then you must reference these appropriately
· Submitted document must follow the given criteria. Font must be Times New Roman, Font size need to be 12, line spacing has to be Single line.
· This is Individual Assessments.
· Plagiarism is copying someone else’s work and submitting it as your own. Any Plagiarism will result in a mark of Not Satisfactory. ACIC uses Safe Assign Plagiarism Checker to check the originality of the student assessment. Student must be aware of and understand the ACIC’s policy on plagiarism and certify that this assignment is their own work, except where, indicated by referencing, and that student have followed the good academic practices noted above.
Introduction
Welcome to the Student Assessment Tasks for CHCCSL002 Apply specialist interpersonal and counselling interview skills. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Community Services Works Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully.
Assessment for this unit
For you to be assessed as competent, you must successfully complete two assessment tasks:
Assessment Task 1: Knowledge questions – You must co
ectly answer all questions.
Assessment Task 2: Portfolio – You must complete your portfolio document to demonstrate that you interviewed at least 3 different clients using specialised interpersonal communication and counselling interviewing skills.
Work placement required
You will require a work placement to complete Assessment Task 2. You will find more information about the requirements for work placements in the Community Services Works Student User Guide.
Assessment Task 2: Portfolio
Information for students
In this task, you are required to demonstrate your skills and knowledge by interviewing at least 3 different clients using specialised interpersonal communication and counselling interviewing skills. You will complete and submit a Portfolio which incorporates templates and a reflective journal.
You will need access to:
a suitable space for counselling
at least three clients
a client consent form
a recording device to record sessions
your learning resources and other information for reference
Portfolio template.
Ensure that you:
eview the advice to students regarding responding to written tasks in the Community Services Works Student User Guide
comply with the due date for assessment which your assessor will provide
adhere with your RTO’s submission guidelines
answer all questions completely and co
ectly
submit work which is original and, where necessary, properly referenced
submit a completed cover sheet with your work
avoid sharing your answers with other students.
i
Assessment information
Information about how you should complete this assessment can be found in Appendix A of the Community Services Works Student User Guide. Refer to the appendix for information on:
where this task should be completed
the maximum time allowed for completing this assessment task
whether or not this task is open-book.
Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix C of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that.
Complete the following activities:
1. Carefully read the following information.
Successful completion of this assessment task requires you to interviewed at least 3 different clients using specialised interpersonal communication and counselling interviewing skills. Your clients should be members of the public (not family or friends as this compromises the code of ethics and practice for counsellors).
It is important that you provide evidence that you have completed this requirement and we have provided you with a Portfolio Template to help you.
Before you begin this task, meet with your assessor to discuss the three clients who will be most suitable for you to work with to complete this assessment task. Keep in mind that confidentiality and privacy of these clients is essential. There will also be requirements around informed consent from these clients. Your assessor will guide you in relation to your informed consent requirements. However, generally you will be required to provide each client with a Client Consent Form.
Please note that it could be possible to combine this assessment with another assessment where you are providing a counselling session for a client as the key focus of this assessment is using communication skills. This means you can simply run your counselling session for another unit you are completing and make sure you integrate the use of communication skills as per the requirements of this assessment. Speak to your assessor about this possibility.
The skills and knowledge that you are required to demonstrate in relation to your work with the three clients are all included in your portfolio – so look at this in detail before you begin your assessments.
In addition to identifying three people to work with, you will require access to a typical counselling set up, including a private space and comfortable chairs for you and your client and other items such as a small table where water and tissues can be accessed . As part of your Portfolio, take photos of the space in which you complete your counselling session.
Remember, it is important to keep the privacy and confidentiality of the individuals you work with as high priority. Therefore, you must deidentify the clients who you work with. If you are unsure about how to do this, speak to your assessor.
Tips for completing your portfolio
Read through this assessment and your Portfolio Template before you get started and make sure you understand what you need to do. If you are unsure, speak to your assessor.
Stay up to date! Complete your portfolio entries as you go and ask your supervisor to do the same. Providing organised, complete evidence forms part of your assessment.
Stay in touch with your assessor. Ask questions, raise issues, check in, communicate.
Most importantly, ask for help if you are having trouble!
Complete your portfolio.
Use the Portfolio Template to collect evidence for this assessment.
There are three sections of your portfolio that need to be completed:
Section 1 – Preparation
In Section 1 you will include the details (de-identified) of the three clients you will provide counselling sessions for. You are required to fill in answers to all of the questions in Section 1.
You must complete a Preparation section of the portfolio for each of the people you work with.
Section 2 – Counselling session
You are then to conduct at least one counselling session for each client and record details of this in Section 2 of your Portfolio. The session with each client should be for a minimum of 45 minutes. Remember you will also need to attach a recording of this session.
You are to follow the key stages of a counselling interview and communicate effectively with each client including:
Identifying ba
iers to communication with the client.
Using strategies to overcome the ba
iers you identify.
Considering the impacts of different communication techniques on the client and selecting and using suitable communication techniques
Selecting and using suitable micro skills as follows:
attending behaviours including active listening, reflection of content and summarising
questioning skills (including open, closed, simple and compound questions)
client observation skills
noting and reflecting skills
providing client feedback
Observing and responding to non-ve
al communication cues from the client
Selecting and using when appropriate specialised counselling interviewing skills including:
challenging
eframing
focussing
Identifying and responding appropriately to strong client emotional reactions
Throughout the whole counselling session you should take case notes, being careful not to distract the client with your note taking.
You must complete this section of the portfolio for each of the people you work with.
Section 3 – Reflection
In Section 3, you will reflect on your counselling sessions by answering the questions included in your Portfolio. This will be a structured process of self-reflection and evaluation of your communication with the three clients as documented in Section 2.
Submit your completed portfolio.
Once you have provided counselling to three clients and completed all parts of your portfolio. Ensure all sections are completed neatly and clearly, all supporting evidence is attached and it has been deidentified to protect the privacy of the people you worked with.
Assessment Task 2: Checklist
Student’s name:
Did the student:
Completed successfully?
Comments
Yes
No
Interview at least 3 different clients using specialised interpersonal communication and counselling interviewing skills?
Follow the key stages of a counselling interview and communicate effectively with each client?
Identify ba
iers to communication with the client?
Select and use strategies to overcome these ba
iers with the client?
Consider the impacts of different communication techniques for each client and respond accordingly?
Select and use micro skills in counselling sessions including:
attending behaviours including active listening, reflection of content, summarising
questioning skills (open, closed, simple and compound questions)
client observation skills
noting and reflecting skills
providing client feedback?
Apply principles of effective