CHCDIV003 - MANAGE AND PROMOTE DIVERSITY
Question 1
Define cultural awareness, cultural safety and cultural competence. How do these impact on leadership and management practice? (180–200 words)
Question 2
Define, in a short paragraph, diversity.
Question 3
List at least 10 of the diverse characteristics of people that might be encountered in the modern workplace.
Question 4
How can leaders and managers encourage acceptance of diversity in work practices and service delivery? (50–100 words)
Question 5
Why is it important to suspend your own cultural assumptions when working with colleagues and clients from diverse backgrounds? (120–150 words)
Question 6
List at least eight legal and ethical considerations (international, national, state/ te
itory, local) for diversity practices at a management level.
Question 7
List 10 benefits of a diverse workforce
Question 8
What is direct and what is indirect discrimination? Give at least four examples of each. (300 words total)
Question 9
How can you ensure that all clients have access to effective and equitable activities? Give at least six examples. (200 words total)
Question 10
What are eight possible ba
iers to inclusivity that could be encountered in community service providing organisations?
Question 11
Suggest 10 cross-cultural communication strategies that might be valuable in a community service facility.
Question 12
What are the principles and practices that support inclusivity and what types of planning and work practice support acceptance and acknowledgement of diversity? (170–200 words)
Question 13
Explain how you would analyse workplace practice to determine whether it matches workplace objectives.
PROJECT 1
Create a formal diversity policy that could be used by a community services organisation.
Your policy must include the following sections:
1. a definition of diversity
2. a rationale (ie why the policy is necessary)
3. principles and values (ie the principles and values the policy is based on)
4. objectives and goals (ie the objectives and goals of the policy)
5. benefits (ie what benefits the organisation will experience as a result of the policy)
6. strategies (ie what the organisation will actually do to deal effectively with diversity)
7. legislation (ie what legislation is relevant to the policy and a summary of the legislative requirements)
8. monitoring (ie how the policy will be monitored and how success will be measured)