Information for students
In this task, you are required to demonstrate your skills and knowledge by:
• working positively with the carers and families of three (3) people using support services and collect evidence into your portfolio.
You will complete and submit a Portfolio which incorporates templates, a reflective journal, assessor observations and third-party supervisor report.
Your assessor will also observe you demonstrating the required skills and knowledge in your work placement or simulated environment.
You will need access to:
· a suitable work placement or simulated work environment including supervisor, policies and procedures, and all equipment and resources relevant to the clients
· your work placement’s organisational policies and procedures
· your supervisor and other staff in the placement organisation
· your learning resources and other information for reference
· Portfolio template.
Ensure that you:
· review the advice to students regarding responding to written tasks in the Community Services Works
Student User Guide
· comply with the due date for assessment which your assessor will provide
· adhere with your RTO’s submission guidelines
· answer all questions completely and co
ectly
· submit work, which is original and, where necessary, properly referenced
· submit a completed cover sheet with your work
· avoid sharing your answers with other students.
·
Section 1: Student evidence
In this section, you will describe the activities you undertook to provide support to three people and their carers/family members.
Client 1
Name of work placement:
Name of supervisor:
First name (only) of client/person:
Age:
Write a summary of this person with details such as age and background (it does not need to be an older person).
What types of support services does this person receive?
What is your role in providing support to this person and what are your limitations?
Client 1
What happened? Provide detailed information.
Comment and endorse each page.
Which services have you delivered to the person?
Carers and family members play a valuable part in the care of your clients. How have you evaluated and recognised this for the person?
How did you identify the knowledge and skills of the carer that complement your role as the worker and work in a manner to recognise and support the carer’s relationship with, and knowledge about the person?
How have you maintained carer and client confidentiality and considered privacy during your interactions with both of them?
What did you do to involve the carer and family when you determined the appropriate support services and delivery options for your client?
How did you identify and respond to issues that may impact on the physical and emotional health and wellbeing of and, services required by the carer to support the care relationship with the person?
How did you provide the carer and family with information about support services available to them?
Attach evidence as appropriate.
How did you assess the risks that could occur if there was a change to the care relationship and what are some of these risks?
What physical and psychological harm could these changes possibly cause the carer and person?
How did you use a strengths-based approach to support the person, carer and family to establish and put in place strategies that utilise positive aspects of change and transition in the best way possible?
How did you support the carer, family and friends to make the best use of ongoing support and involvement in the person’s life?
What have been the solutions to some everyday problems the carer and person have had to work through during their care relationship? What strengths did they use to overcome one problem?
How did you help the person and carer find a solution to an unexpected issue with a strengths-based approach?
Client 2
Name of work placement:
Name of supervisor:
First name (only) of client/person:
Age:
Write a summary of this person with details such as age and background (it does not need to be an older person).
What types of support services does this person receive?
What is your role in providing support to this person and what are your limitations?
Client 2
What happened? Provide detailed information.
Comment and endorse each page.
Which services have you delivered to the person?
Carers and family members play a valuable part in the care of your clients. How have you evaluated and recognised this for the person?
How did you identify the knowledge and skills of the carer that complement your role as the worker and work in a manner to recognise and support the carer’s relationship with, and knowledge about the person?
How have you maintained carer and client confidentiality and considered privacy during your interactions with both of them?
What did you do to involve the carer and family when you determined the appropriate support services and delivery options for your client?
How did you identify and respond to issues that may impact on the physical and emotional health and wellbeing of and, services required by the carer to support the care relationship with the person?
How did you provide the carer and family with information about support services available to them?
Attach evidence as appropriate.
How did you assess the risks that could occur if there was a change to the care relationship and what are some of these risks?
What physical and psychological harm could these changes possibly cause the carer and person?
How did you use a strengths-based approach to support the person, carer and family to establish and put in place strategies that utilise positive aspects of change and transition in the best way possible?
How did you support the carer, family and friends to make the best use of ongoing support and involvement in the person’s life?
What have been the solutions to some everyday problems the carer and person have had to work through during their care relationship? What strengths did they use to overcome one problem?
How did you help the person and carer find a solution to an unexpected issue with a strengths-based approach?
Client 3
Name of work placement:
Name of supervisor:
First name (only) of client/person:
Age:
Write a summary of this person with details such as age and background (it does not need to be an older person).
What types of support services does this person receive?
What is your role in providing support to this person and what are your limitations?
Client 3
What happened? Provide detailed information.
Comment and endorse each page.
Which services have you delivered to the person?
Carers and family members play a valuable part in the care of your clients. How have you evaluated and recognised this for the person?
How did you identify the knowledge and skills of the carer that complement your role as the worker and work in a manner to recognise and support the carer’s relationship with, and knowledge about the person?
How have you maintained carer and client confidentiality and considered privacy during your interactions with both of them?
What did you do to involve the carer and family when you determined the appropriate support services and delivery options for your client?
How did you identify and respond to issues that may impact on the physical and emotional health and wellbeing of and, services required by the carer to support the care relationship with the person?
How did you provide the carer and family with information about support services available to them?
Attach evidence as appropriate.
How did you assess the risks that could occur if there was a change to the care relationship and what are some of these risks?
What physical and psychological harm could these changes possibly cause the carer and person?
How did you use a strengths-based approach to support the person, carer and family to establish and put in place strategies that utilise positive aspects of change and transition in the best way possible?
How did you support the carer, family and friends to make the best use of ongoing support and involvement in the person’s life?
What have been the solutions to some everyday problems the carer and person have had to work through during their care relationship? What strengths did they use to overcome one problem?
How did you help the person and carer find a solution to an unexpected issue with a strengths-based approach?