Can you please answer the following questions from the case study attached?
(A) Provide examples of incremental (fairly low-cost and easy to implement) and breakthrough (high-cost and relatively difficult or time consuming to implement) improvements that could be made in the order entry process. In particular, identify prevention activities that can be undertaken to reduce the number of errors. Describe how you would prioritize your suggestions for improvement.
(B) Discuss the issues that PSI should consider if it wishes to implement a web-based ordering system that permits customers to select configurations for systems.
(C) What nonfinancial quality indicators might be useful for the order entry department? How frequently should data be collected or information be reported? Can you make statements about the usefu
Already registered? Login
Not Account? Sign up
Enter your email address to reset your password
Back to Login? Click here