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BidTaxi is a new taxi service that improves the ride-sharing service. Rather than working on pre-fixed rates based on distance and time, BidTaxi uses a bidding service for rides. A customer states the...

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BidTaxi is a new taxi service that improves the ride-sharing service. Rather than working on pre-fixed rates based on distance and time, BidTaxi uses a bidding service for rides. A customer states the beginning and ending point of the journey, time and number of passengers. The system will then broadcast to the drivers who will then bid for the service within ten minutes. A comprehensive set of tools such as distance, route, estimated time, toll costs, etc. will be provided on the app to both parties. An estimated cost will even be provided. The customer will see in real time the responses by the drivers. And once selected, the cost is locked in. Payment will only be released to the driver-provider at the end of the journey as determined by Global Positioning System (GPS) location. The entire journey will be tracked.
To achieve this goal, it has embarked on the following:

1) BidTaxi requires all drivers to be certified, vehicle thoroughly checked for road worthiness and appropriate insurances paid.

2) The system will allow both customer and driver to rate each other and provide comments. A star-rating system will appear for both customer and driver next to their online verified IDs.

3) Customers without smartphones or tourists may use a web site to book ahead. Those without credit/debit cards may use Osko or purchase gift cards from supermarkets. Osko payments will be held by BidTaxi office.

4) To encourage service loyalty, each customer is given status points for rides paid. These points can be used as discounts for future trips, given as tips to drivers or can be donated to charity.

5) Driver-providers who complete a target of time and distance over a self-set period will be rewarded with fuel discount gift cards by the company.

Question XXXXXXXXXXwords)
Write a well presented report for the above outlining the business operation to the Ministry of Public Transportation. Provide any three recommendations that are well substantiated with journal literature and referenced correctlyto supportthis service. (You may use the reasons/justifications above or use your own - thatsupportthis service).
Question XXXXXXXXXXwords)
Provide any two suggestions into improving business service/operation offerings substantiated with current literature. These two items have not been mentioned above. An example could be driver training.

All referencing to be done in APA 6th edition. Only one reference list is required at the end of both questions.

Journal Presentation Formatting Requirements:
1. Journal space on Interact2 presentation text width between 85-95 characters including spaces.
2. Font types and sizes consistent (use Arial 12pt) throughout and paragraphs well formed.
3. Submit answers to all work in one single journal entry.
4. No attachments to journal entry allowed.
5. Avoid using dot points, bulleted points, numbered points in your work. Lists do not display your
understanding of the subject matter and may even appear disjointed to the reader/marker.
6. Meet word limits in each question (allowance of +/- 5%). Table of contents are not required.
Reference List is not included in the word count.
(Failure to follow all the above rules, [eg. if you do not meet word limit for one question but meet for the others]
this is considered as not meeting word limit for all: no partial mark allocated.)
7. Use either UK spelling or USA spelling but do not mix both.
8. All work presented should be carefully proofed, so that spelling and typographical errors are
9. All language used should not be sexist.
10. If acronyms and jargon are used, please explain them in the first instance, then use the
abbreviated form in the rest of the report.
11. Appendices are not to be used.
12. Use of headings and sub-headings can be used for clarity.
13. It is important to get the balance right between the citing of referenced material and your
own interpretation and ideas. When using your own thoughts and ideas, you can signal the
reader by using words and phrases such as 'it can be argued that...", "it is evident that..." and
"it seems as though..."
14. Writing in the third person is expected in all pieces of work.
15. Do not submit multiple copies (or versions) of your work. If you do, the marker will only
pick the one with the lowest mark awarded. You have full editing rights, kindly remove all
unnecessary material before date due.
16. All date/time mentioned and used is in Australian Eastern Standard Time (or Australian
Eastern Daylight Savings Time) or Sydney time.

1. The first question with 1500 words which talks about 3 recommendations to be provided - we going to talk about how the Bid Taxi can achieve their goals on the 5 points discussed in the case study. So provide recommendation on that.

2. Question 2 provide 2 suggestions they can improve their business - related to IT based suggestion only.
Answered Same Day Mar 28, 2020


Monika answered on Apr 03 2020
141 Votes
BidTaxi company
BidTaxi company                4/1/2018        Name of Student    
Answer 1
Report for the Business operation to the Ministry of Public Transportation
Executive Summary
The focus of this case study is to analyses the Bidtaxi service. BidTaxi is ride sharing taxi service. In this case study, we will see the driver and customer communicate through web service and app on smart phone. On the app, the comprehensive tool of time, distance and route will be provided to both driver and customer. At the end of journey payment will be released and entire journey is tracked by global positioning system (GPS). Bidtaxi achieve this goal by following recommendation: it required certified driver and road worthy vehicle, driver and customer Wii be provided star rating and status point to each other, customer can be used this service without smartphone, company will be rewarded with fuel discount gift card to this case study the recommendation will be provided to support this service.
Table of Content
1) Introduction
2) Analysis
2.1) How Bidtaxi works
3) Recommendation
3.1) certified drive
3.2) star rating system
3.3) website for book taxi
3.4) status points
3.5) gift cards
4) Conclusion
The Honorable Minister of Transportation,
Dear Minister,
As per the Ministry of Transportation, here we presented a new taxi service. The name of taxi service is bid taxi service that improves the service of ride sharing. For any rides bidding service is used by Bid taxi.
How Bidtaxi works
Bidtaxi is not working on pre fixed rate which are based on time and distance. In Bid taxi service, the beginning and ending point of the journey, time and number of passenger are stated by the with in ten minute, driver will bid for service that are
oadcasted by system. On the Bid taxi service app, the comprehensive set of these tools such as route, estimated time, distance, toll costs etc. will be provided to both parties. Even the estimated cost will be provided. The response by the drivers will be seen by the customer in real time. The cost is locked in, once ride is the end of journey, the payment is released by customer to the driver. The whole journey will be tracked by Global Positioning System (GPS) location.
So let’s see, how bid taxi achieve own goal in comparison to other taxi services.
Requirements of Bidtaxi are certified driver and checked the vehicle for road worthiness and paid appropriate insurance. The customer and driver both are provide comments and rate each other, the appearance of star rating for both driver and customer. Customers are also able to book own ride through website and without smartphone. Osko payment, the payment method which is provided by Bid taxi office, so those customers who don’t have credit card and debit card are also used this service. For rides paid, the status point is given by each customer for the encouragement of service loyalty. For future trips these status points used as discount. Customer can also be given to the driver as tip or donated to the charity. The company will be rewarded the drivers who complete own ride over the fixed time or before with the gift cards of fuel discounts.
I would appreciate the response that outlines for business operation how the ministry of public transportation will support and see the Bid taxi service.
Thank you for your time and consideration    
Yours truly
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BidTaxi Company offers the ride sharing service. Here we are discussed how bid taxi company achieve own goals so we provide some recommendations on the five discussed points which are co
ectly supported this service:
Certified drive
This is the first and fore most requirement of the bid taxi service. All the drivers are certified because this is the question of safety of customer and driver both. If the driver is not certified, then the chances of accidents are it is necessary that certified and the drivers who held license are able to work in Bid taxi service. The certified drivers have training so the customers are safe in cab service. Vehicle is also checked for road worthiness and insurance is also paid. If accident occurs then immediately notify insurance company. To keep the service levels high, the bid taxi service work with the reliable and committed drivers only. Means the best care of clients should be taken by the...

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