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AUR30405 Certificate III in Automotive Mechanical Technology ICTSAS417 – Student Assessment 1 Version 1.0 – April 2019 Southern Cross Education Institute ICTSAS417 Undertake ICT system capacity...

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AUR30405 Certificate III in Automotive Mechanical Technology
ICTSAS417 – Student Assessment 1
Version 1.0 – April 2019
Southern Cross Education Institute
ICTSAS417 Undertake ICT system capacity planning
ICA50118 Diploma of Information Technology
Record of Assessment Outcome
Student name: Student ID:
Summary of evidence gathering techniques used for this assessment:
O Written Assessment O Case Study O Project
The evidence presented is:
O Valid XXXXXXXXXXO Sufficient XXXXXXXXXXO Authentic XXXXXXXXXXO Cu
ent
Unit result: Competent O XXXXXXXXXXNot Competent O
The student has been provided with feedback and informed of the assessment result and the reason for the
decision.
Assessor name: Date assessed:
Assessor signature:

RTO contact XXXXXXXXXX
Student declaration on assessment outcome
I have been provided with feedback on the evidence I have provided. I have been informed of the assessment
esult and the reason for the decision.
Student name:

Date:

Student signature:

Student Assessment
ICTSAS417 – Student Assessment 2
Version 1.0 – April 2019
Southern Cross Education Institute
Reasonable Adjustment
Was reasonable adjustment applied to any of the assessment tasks? (please tick) Yes O No O

If yes, tick which assessment task(s) it was applied to.

O Written Assessment O Case Study O Project

Provide a description of the adjustment applied and why it was applied.















Name of assessor: Assessor signature:
Name of student: Student signature:


Student Declaration
Plagiarism constitutes extremely serious academic misconduct and severe penalties are associated with it. By
signing below, you are declaring that the attached work is entirely your own (or where submitted to meet the
equirements of an approved group assessment, is the work of the group).
I certify that
 I have read and understood the Southern Cross Education Institute’s PP77 Assessment and submission
policy and procedures.
 This assessment is all my own work, and no part of this assessment has been copied from another person.
 I have not allowed my work to be copied by another person.
 I have a copy of this work and will be able to reproduce within 24 hours if requested.

I give my consent for Southern Cross Education Institute to examine my work electronically by relevant plagiarism
software programs.
Student signature: ........................................ XXXXXXXXXXDate: ......../........../................
ICTSAS417 – Student Assessment 3
Version 1.0 – April 2019
Southern Cross Education Institute
Assessment Outcome Summary and Feedback

Assessment Task 1 – Written Assessment

Submission No. Result
Date
Assessed
Assessor Name Assessor Signature
O First submission O S O NS
O Re-submission 1 O S O NS
O Re-submission 2 O S O NS
S = Satisfactory NS = Not Satisfactory
Feedback to the Student:











Assessment Task 2 – Case Study

Submission No. Result
Date
Assessed
Assessor Name Assessor Signature
O First submission O S O NS
O Re-submission 1 O S O NS
O Re-submission 2 O S O NS
S = Satisfactory NS = Not Satisfactory
Feedback to the Student:












ICTSAS417 – Student Assessment 4
Version 1.0 – April 2019
Southern Cross Education Institute

Assessment Task 3 – Project
Submission No. Result
Date
Assessed
Assessor Name Assessor Signature
O First submission O S O NS
O Re-submission 1 O S O NS
O Re-submission 2 O S O NS
S = Satisfactory NS = Not Satisfactory
Feedback to the Student:







ICTSAS417 – Student Assessment 5
Version 1.0 – April 2019
Southern Cross Education Institute
Student Instructions
This unit describes the performance outcomes, skills and knowledge required to monitor and assess the cu
ent
and future capacity requirements of an IT system, plan future enhancements and install the identified
enhancements.
To achieve competency the following assessment tasks must be successfully completed in the time allocated with
the essential resources. Your traine
assessor will give you the due date to submit the assessments and provide
you with feedback after assessing your work.

Refer to the table below for the summary of assessment tasks for this unit:
Assessment Task
Number
Assessment Type Notes
1 Written Assessment To be completed by the due date provided by the
traine
assessor
2 Case Study To be completed by the due date provided by the
traine
assessor
3 Project Date of presentation to be a
anged with
traine
assessor. Will be conducted during class time.
 Students will be given the Student assessment at the beginning of the unit
 Students may need to spend some hours outside the class hours without supervision to complete the
assessments
 All assessment tasks must be satisfactory to achieve competency in the unit
 All the units of competency must be deemed competent to complete the qualification and obtain a certificate
 The assessment requirement for this unit are presented clearly in the Unit of Competency located at
https:
training.gov.au/Training/Details/ICTSAS417
 In the Student assessment, you must be able to:
o Answer all questions
o Complete all assessment tasks within the required timeframe
o Complete all assessments tasks to a satisfactory standard
 The following resources are required for this assessment:
 appropriate documentation and resources normally used in the workplace
 business documentation
 appropriate learning and assessment support when required
 computer with internet access
 Access to word processing, spreadsheet and PowerPoint software
https:
training.gov.au/Training/Details/ICTSAS417
ICTSAS417 – Student Assessment 6
Version 1.0 – April 2019
Southern Cross Education Institute
Reasonable adjustment
For information on reasonable adjustment please refer to the Student handbook located at:
http:
www.scei.edu.au/documents/international/Student_handbook.pdf
Record of assessment outcome
After all of the assessment evidence has been gathered from the assessment tasks for this unit/cluster of units of
competency the Record of Assessment stating your result will be completed.
Information for the Student
If you do not understand any part of the unit or the assessments you are required to undertake, please talk with
your traine
assessor. It is important that you understand all of the aspects of the learning and assessment
process that you will be undertaking. This will make it easier for you to learn and be successful in your studies.
http:
www.scei.edu.au/documents/international/student_handbook.pdf
ICTSAS417 – Student Assessment 7
Version 1.0 – April 2019
Southern Cross Education Institute
Assessment Task 1 – Written Assessment

Instructions for
completion
STUDENT
 You are required to answer all questions in Assessment Task 1 – Written
Assessment
 Responses to the questions must be typed (not hand written)
 Use of co
ect grammar and spelling is required to demonstrate foundational skills
 Use of APA referencing must be used where original sources other than your own
have been used – to avoid plagiarism
 Write your name, Student ID, the assessment task and the name of the unit of
competency on each piece of paper you attach to this assessment document
 Submit to your traine
assessor by the due date
DUE DATE  The traine
assessor will inform you of the due date

The due date for this task is _____________________________


You have been appointed as IT manager for an IT training organization. The main purpose of this organization is to
provide IT training to commercial clients. Cu
ently the institute has 30 computers for its clients for training; the
computers are installed with windows 2000 operating system and ADSL2+unlimited plan with AAPT .With the
increase in demand from the commercial clients for the latest software’s training, the training organization is
planning to upgrade its operating system to windows Vista to support the latest software and hardware
technology. And considering the number of clients approaching, the institute has decided to purchase 15 more
computers.

For any further queries regarding business requirements refer to your assessor.

You are required to conduct online research and gather few quotes from different vendors to meet the new IT
equirements.

Section One: Questions

Based on the scenario, you need to answer the following questions:

1. What is the present situation of IT training organization in relation to system configuration, its cu
ent
workload and performance?
2. What is the cu
ent service level agreement with the ISP provider?
3. Give an example of a fault log that might have caused due to capacity problems?
4. What are the future capacity requirements of I.T training organization (include resources, timeline, and
equipment budget and backup plan)?
5. Create a capacity enhancement plan for training organization and submit it your assessor
Answered Same Day Jun 21, 2021 ICTSAS417 Training.Gov.Au

Solution

Vinay answered on Jun 23 2021
148 Votes
Task 3
Develop a plan
“A Customer Relationship Management (CRM) system is a software system designed to empower a company to maximize profits by reducing costs and increasing revenue; to increase competitive advantage by streamlining operations; and to achieve business goals. Most companies have been collecting information about their customers and trying to use this information to better understand and predict what customers might want next. Therefore, CRM is both information-based and technology based, and is about building customer loyalty by putting customers at the center of what a company does. CRM also applies to how customers experience a company, not just how a company looks at its customers. The CRM is a set of processes and methodologies that has as main objective to
ing together a wide range of information about customers and their consumption behavior. This type of information allows companies to define groups of users,...
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