Solution
Anurag answered on
Dec 02 2021
Written Assignment 4
WRITTEN ASSIGNMENT
Table of Contents
QUESTION #6A 3
QUESTION #6B 6
References 8
QUESTION #6A
In the podcast, Amy Gallo discusses four different forms of dispute and how to handle them (Harvard Business Review, 2015). Relationship, task, process, and status are the four forms of disputes. Amy expanded on the topics of task, process, and status. When two persons in a partnership disagree on a task, they are said to be in task conflict. When the team reaches an agreement, process conflict arises. When there is a dispute about control, status conflicts arise. These categories assist persons who are dealing with conflict in determining the type of conflict they are dealing with and then taking action. This can assist people in taking things personally rather than not taking them personally. The greatest way to do nothing, according to Amy, is to suffer, but this is not the best way. She also
ought up the indirect method, which is impractical in the American workplace.
In the YouTube video, Frances demonstrates how trust may be built and re-established after it has been
oken (YouTube, 2016). Frei tells us about her time working at Uber, where she was tasked with figuring out how to re-establish confidence after the firm had entirely lost it. Frances argues that in order to fix it, you must first comprehend how it operates. According to Frei, trust has three components: sincerity, rationality, and empathy. Understanding where you wo
le, whether it is honesty, empathy, or reasoning, that stands in the way of someone believing you, and learning techniques to rectify that wo
le, according to Frei, is the best approach to repair trust.
Disputes in the workplace can happen for a variety of reasons. The majority of these conflicts develop as a result of coercion, workplace fairness, and, at some point, monies and how they are distributed. Other factors that may contribute to the emergence of these disputes include the presence of communication niches, responsibility, superiority, and...