Assignment: Quality Improvement in a Medical Setting Improvement in quality and safety should be...

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Assignment: Quality Improvement in a Medical Setting

Improvement in quality and safety should be considered a core organizational strategy. Leading that change is not always easy. A road map for change is helpful in managing organizational change. Kotter’s (1995, 1996; as cited in Joshi et al., 2014) model for change is a realistic framework to manage quality improvements. The eight steps of Kotter’s theory include 1) unfreezing the old culture; 2) forming a powerful guiding coalition; 3) developing a vision and strategy; 4) communicating a vision and strategy; 5) empowering employees to act on the vision and strategy; 6) generating short-term wins; 7) consolidating gains and producing more change; and 8) refreezing new approaches in the culture (Joshi, et.al, 2014, page numbers).

In this Assignment, you will analyze Emergency Department data and other resources to identify areas where the care and services provided are not up to state or national comparisons. You will also address how you would improve the substandard performance indicators.

To prepare:

AnalyzetheEmergency Department HCAHPS Dataand other resources in the Learning Resources.

Emergency Department HCAHPS Data

The Assignment:

The HCAHPS data for the Emergency Department would indicate there are areas where the care and services are not up to par, as compared to state or national standards.

Using Kotter’s workas described in Chapter 16 of your text, and other change models from the reading, write a 3 page(excluding title page and references) analysis of the performance data for the Emergency Department, comparing the medical care and services to state and/or national standards. Provide recommendations for strategies to improve the Emergency Department substandard performance indicators.

Note:Your Assignment must be written in standard edited English. Be sure to support your work with at least five high-quality references, including two from peer-reviewed journals. Refer to theEssential Guide to APA Style for Walden Studentsto ensure that your in-text citations and reference list are correct. This Assignment will be graded using this rubric:Week 9 Assignment Rubric (PDF). Your Assignment should show effective application of triangulation of content and resources in your conclusion and recommendations.

qfile_636836128792095108_124145_1.pdf

Soumi · Accepted Answer

Running Head: QUALITY IMPROVEMENT IN A MEDICAL SETTING	1
QUALITY IMPROVEMENT IN A MEDICAL SETTING	2
HEALTHCARE
QUALITY IMPROVEMENT IN A MEDICAL SETTING
Table of Contents
Introduction	3
Analyzing the Emergency Department HCAHPS Data	3
Conclusion	5
References	6
Introduction
Overall 30 million people are being admitted in emergency ward each year. Thus, the hospital emergency department is one of the most crowded divisions of the healthcare organization. It is also aware with a number of patients presented at odd times of the day (Kariman, Fattahi, Rezaee &Amini, 2018). The patients, who are present in the emergency department, are assessed either for emergency or triaged. The priority of the doctor is attending the most urgent patient firstly. The reason of questioning the emergency department of HCAHPS, in the current paper, is to identify the particular areas where suboptimal and optimal performances are weak and then determine the paths to improve the future performance.
Analyzing the Emergency Department HCAHPS Data
As stated by Kessler, Cheng and Mullan (2015), the critical situation of the emergency ward is an accurate diagnosis in a minimum time to assure the better outcomes of patients. The vital role of the doctor is to identify patients at very high peril of a life-threatening condition. Hence, the doctors have to initiate rapidly the appropriate treatment. The focus of debriefing should not be on criticizing individuals but looking and understanding all available perspectives and facts, which help to improve patient’s outcomes and process. Moreover, according to Stang, Crotts, Johnson, Hartling and Guttmann (2015), the quality can be improved by incorporating a number quality improvement process were done. 
In addition, the accepting the contribution to errors and recognizing mistake is essential for correcting behavior. In case of the HCAHPS Emergency Department (ED), their waiting time before admitting a critical patient as an inpatient or transferring them from the ED to the inpatient room, and average ED time have been assessed to be comparatively more than the state as well as national level organizations. Thus in this situation,

Assignment: Quality Improvement in a Medical Setting Improvement in quality and safety should be considered a core organizational strategy. Leading that change is not always easy. A road map for...

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