Solution
Dr. Saloni answered on
Jun 12 2022
4
Cybersecurity Environment: Emotional Skills and Competency
Background
Cybersecurity stress is a significant problem amongst cybersecurity workers. Burnout is a complex matter, but organisations must address stress at work before it undermines productivity, retaining employees, or emotional well-being. It's never intricate to see why working in cybersecurity can be stressful (Co
adini, 2020). Almost every cyber team is underfunded and ove
urdened, and these manpower deficits can have major consequences. Stress poses a significant threat to the security posture of an organisation. Organisations must comprehend why cyber employees are under such strain, and thus, there is a necessity to devise a workable plan to ensure a healthier workforce (Dawson & Thomson, 2018).
This paper emphasises the workable plan to improve the emotional competencies and skills of individuals in the employment environment of IT cybersecurity.
Transformative Powe
It is innate in the digital era to depend largely on facts, data, and rational cognition. However, individuals must never lose perspective of the human dimensions, especially in cybersecurity. Even with machine learning and artificial intelligence, humans may make many crucial decisions, and all that is influenced by individuals would possess an emotional element (H. J. Kam et al., 2020). Some researchers discovered that expressing emotions diminishes emotional reactions in the component of the limbic system (amygdala), well recognised for its role in fear processing. When individuals are exposed to a frightening event, data about it is instantaneously conveyed to the amygdala, which further transmits information to the
ain to induce a responsive reflex, including fight, freeze, or flight (Reeves et al., 2021).
According to studies, data regarding potentially te
ifying things might access the amygdala before individuals are fully aware, implying that a fearful response may be triggered before they even have the opportunity to consider what is so frightening. Researchers have demonstrated that putting sentiments into speech is a beneficial strategy to alleviate amygdala pressure. As a result, it is advised for every employee to discuss their anxieties in a safe atmosphere to avoid reflexive responses (Mashiane & Kritzinger, 2021).
Acknowledging the Emotional Working Competencies
Everything individuals do and say is influenced by their reasoning and intellect, as well as their emotions. Emotions have an unavoidable impact on every human activity, and this is truer if individuals are working in a cybersecurity environment. It is widely believed in this working environment that emotional intelligence is more important than cognitive abilities (Mashiane & Kritzinger, 2021). Emotional intelligence includes the capacity to communicate, pay respect, convey empathy, listen actively, adjust to the environment, and provide and receive criticism. All these are emotional competencies. Because interpersonal skills...