Assignment 3: Case Study Analysis—Case 1: Quality Matters To complete this assignment review the following Web resource: Foubister, V. (2011, August/September). Quality matters: Hospital at home...

Case Study Analysis 1
Running Head: CASE STUDY ANALYSIS
Case Study Analysis
Case Study Analysis 2
Executive Summary
This report is based on a program “Hospital at Home”, which is implemented in
Presbyterian Healthcare Services. Due to immense growth of population, it has become critical
for healthcare organizations to give bed in the hospital to all the needy patients. Thus, company
has implemented Johns Hopkins' “Hospital at Home” Program to give Medicare services to
patient at their home. This is a significant program, which has increased growth of the firm and
decreased expenses of patients. Some issues associated with this program are limitations of
payment and misassumption of patients that care at hospital is better than home.
In order to resolve the issue, company has developed competitive strategies, as per its
strong market situations, availability of resources and strong financial capabilities. Company has
developed different process as directional strategies to do different things on time such as hiring
of experts, who are ready for visiting people at their home, targeting patients, who require this
facilities and enough ill to be hospitalized, etc. In order to improve the effective of this program
company has formulated a new strategy, which is implementation of new program “Modified
Medical House Calls program” to increase number of visits of experts to patients.
In addition, some recommendations for the firm are introduction of training programs to
educate the people about “Hospital at Home” to clear their misassumptions of better care at
hospitals, introduction of MediPack to offer different ways to patients for payment. In addition to
this, an implementation plan is also given in this report for effective execution of new strategies.
Some benchmarks for the firm to evaluate the effectiveness are comparison of past and present
number of patients, increases in profits and revenue and taking feedback of employees and
customers.
Case Study Analysis 3
Table of Contents
Introduction ..................................................................................................................................... 4
Key issues ....................................................................................................................................... 4
Situational Analysis ........................................................................................................................ 5
External Analysis: ....................................................................................................................... 5
Internal Analysis: ........................................................................................................................ 6
Direction Strategies of Firm: ...................................................................................................... 7
Strategy Formulation ...................................................................................................................... 8
Recommendations ........................................................................................................................... 9
Implementation Strategy ................................................................................................................. 9
Benchmarks for success and contingency plans ........................................................................... 10
Conclusion .................................................................................................................................... 11
References ..................................................................................................................................... 12
Case Study Analysis 4
Introduction
This case is related to an integrated health delivery system, so that needs of the patients,
can be fulfilled effectively by available resources and managing time in most optimum manner.
In Albuquerque, New Mexico, a system of “Hospital at Home” has been adopted by Presbyterian
Healthcare Services. This program is implemented to minimize the staying cost and improve the
patience satisfaction by giving them proper care at their home.
The main purpose of preparing this report is to evaluate the key issues of the given case
and conducting the situational analysis to understand the working concepts of the health care
industry of USA and formulating strategies to resolve the issues. Next section of the report
discusses about the recommendations to improve the cu
ent healthcare system, formulation of
strategies to manage the key issue of the case, implementation strategies and benchmark for
success.
Key issues
After reviewing the case, it has been analyzed that “Hospital at Home” it is one of the
est solution to provide good care to the patients at low cost, but the implementation of this
program is not wide and popular due to few significant issues. One of the main issues is linked
with the assumptions of the people that care at hospital is much better than home (Lazarou,
2012).
In addition another issue, associate with the Medicare payment is one of the significant
problems with the “Hospitals at Home” program. This program of “Hospital at Home” is
estricted with healthcare insurances and payment policies. Moreover, patients feel hesitate to
choose this program due to restrictions of reimbursement to care. In the hospitals, there are some
policies and rules through which patients can get compensation from their company, non-profit
Case Study Analysis 5
organization, health Policy Company, etc. This program of “Hospital at Home” does not come
under this category, so people vacillate to prefer this (Cryer, et al. 2012).
Situational Analysis
Situation analysis of the firm comprises analysis of both internal and external
environment. This case is related to US healthcare industry. The situational analysis of US
healthcare industry is as...