ASSESSMENT TASK 2: REFLECTIVE ESSAY
Aligned subject learning outcomes | • Apply advanced communication strategies for potentially challenging conversations and relationships relevant to the healthcare professional.
Appraise and interpret communication theories
• Reflect upon and articulate strategies for enhanced communication in a culturally
diverse healthcare workplace.
• Incorporate principles of persuasive • communication in the healthcare workplace.
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Group or individual | Individual |
| Weighting | | 40% |
Due date | 1800 hrs AEST; Friday, 24 July 2020 |
Word limit | 1200 words Word counts more than 10% above the required word limit will be penalised by 10% deduction of the marks available. The word count must be accurately stated at the end of the assignment. Every printed element between spaces is to be counted, including quotations and in-text references, but not including Reference list or Appendices. |
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ASSESSMENT TASK 2: DESCRIPTION
The purpose of this assessment is to observe yourself and write a reflective paper about your own
communication style in the workplace.
In any form of communication, it is important to be aware of how we influence the process and to do this, we need to be able to identify our strengths and weakness in our communication skills. Developing self-awareness relies on being able to reflect deeply and recognise the role of ‘self’ impacting on outcomes of communication interactions.
To complete this task, first you will need to observe your professional communication in the form of face to face communication over the course of a week. Following this, select two examples of face to face communication to analyse and discuss: one example should showcase your communication weakness(es) and one example should showcase your communication strength(s).
The suggested format for this reflective essay is as follows:
• Brief introduction to the paper
.
(As I work in aged care sector could
you please base on the communication
on this sector)
• Brief description of your face to face communication example demonstrating your weakness(es).
• Using a clear reflective cycle (citing which reflective cycle you are using), critically reflect on your weakness(es) in the face to face communication example, and analyse the impact of those ‘self’ weakness(es) to the outcome of the communication exchange. Use theory to support your analysis.
• Brief description of your face to face communication example showcasing your strength(s).
• Using a clear reflective cycle (citing which reflective cycle you are using), critically reflect on your strengths in the face to face communication example, and analyse the impact of those ‘self’ strength(s) to the outcome of the communication exchange. Use theory to support your analysis.
• Analyse what you have learned about your persuasive professional communication abilities and how these impact on the outcomes of the communication.
• Brief conclusion to paper.
As this is a reflective task, you may use first person. Please ensure that you maintain confidentiality and privacy, so be sure to use pseudonyms for any descriptions of people or organisations.
As this is an academic essay, no headings or dot points may be used. You are expected to use literature to support the discussion throughout the paper. Correct APA (7th ed.) should be used.
For guidance on standards for assessment preparation, including referencing, please see Assessment Preparation Guidelines.
ASSESSMENT TASK 2 MARKING CRITERIA
Criteria | HD |
Identification of example - weakness(es) Weight 10% | Identifies and describes a highly sophisticated example of face to face communication weakness(es). |
Analysis of weakness(es) Weight 15% | A succinct, comprehensive and critical analysis of weakness(es). Expert use of appropriate and reputable reflection cycle evident. Identifies and describes a highly sophisticated example of face to face communication strength(s). |
Identification of example – strength(s) Weight 10% | Identifies and describes a highly sophisticated example of face to face communication strength(s). |
Analysis of strength(s) Weight 15% | A succinct, comprehensive and critical analysis of strength(s). Expert use of appropriate and reputable reflection cycle evident. |
Insight and reflection of the impact of one’s ‘self’ in face to face communication and lessons learned Weight 35% | Demonstrates deep, thoughtful reflection of the impact of one’s ‘self’ in face to face communication. Demonstrates exceptional insight and clarity in the description of lessons learned. Provides outstanding examples to illustrate description. |
Use of evidence -
Weight 10% -------------- An extensive range of relevant literature from scholarly sources has been used to support discussion throughout the paper. APA 7th edition referencing conventions in both in-text referencing and reference list have always been applied accurately and consistently.
Format and presentation
Weight 5% ------- Demonstrates advanced written communication skills, with evidence of: Sophisticated language, including use of accurate terminology. Highly effective sequencing and structure of paragraphs in body. Very well constructed sentences and correct punctuation and spelling.
Reference:
- Number of reference minimum 12
- Journals should not be more than 5 years old
- Book should not be more than 10 years old