Answer the three required questions, and two of the three optional questions. This is a total of...

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Answer the three required questions, and two of the three optional questions. This is a total of five questions. Oqestion 1, (required): Force field analysis is a specialized diagnostic management technique developed by Kurt Lewin. In your mid-term, you responded to the following question: arc Potential barriers to the intervention. what are possible unintended consequences (.no more than two pages. mandatorv) Use the force- field planning tool to atralyze the "change" that you discussed in your midterm response. You will need to couch your change in terms of a directional goal. Be exhaustive in defining the following: Driving f,'orces: Driving forces are those forces affecting a situation that support your goal Restraining F'orces: Forces that restrain or decrease a driving force, that work against your goal. Conclusions: Force Field Analysis is an effective method of getting a picture of all the forces for and against a planned change. This diagram needs to be 6y the book according to the lecture (weight/length of line analysis, etc.). Note, include your mid-term analysis to the above question. Next). Develop a change/importance grid (scope and severity) using the driving and restraining forces from question la. (the horizontal dimension of the two-by-two grid should run from changeable (on the teft) to not changeable onthe right. Th6 vertiCal dimension should ryn from not importanl (at the bottom) to very important on the top. Hence, the upper left-hand quadrant would be for items that were very important and changeable. Following the change/and importance gridwrite a sunmary-conclusion that describes your plan for leveraging your key driving forces and countering your key restraining forces. Conversely, you may decide that your goals are unrealistic or unobtainable. If so defend this conclusion. l There is no page limit on this question, but I am looking for a succinct paper. Verbosity, repetition etc. will hun yotr grade. Ouestion 2 (required). Write a project development (planning) narrative (no limit) on any subject that you are familiar with or interested in, and graptricatty depict it in a PERT guide and diagram (grades will be based largely on complexity, clarity, and accuracy). What is the CP? Identify slack time for any slack lines. What do you propose doing with the slack time? Ouestion 3 (required). Write a question based on Hersey and Blanchard's situational leadership model, and how the model would be applied to a leadership issue you have faced at work (or a hypothetical situation). Ouestion 4 (optional). Pick a proposed or pending change to America's health care system that has poterrtial management implications for health service organizations. Perform a PEST analysis. Ouestion 5 (ootional). what do you think are the most important attributes of a health services manager? No length. Please do not rehash the first question of the mid-term! O$es$ipn 6. (ontional): Develop a Gantt Chart for a real or complex hypothetical project schedule of your choosing. Provide an overview narrative of your chosen project. Your grade will be based on tbe clarity, logic, complexity/completeness of yourbar chart and narrative. No limit. You will be graded on witing as well.

David · Accepted Answer

Question 1 
The changes managers need to make to highlight specific and positive changes regarding 
the intended consequences and hoped for outcomes are that quality should permeate everything 
that a hospital performs. Quality service and procedures should be seen in all internal elements 
and dynamics, as reviewed by the clinical and administrative managers. Quality is important for 
customer satisfaction in Healthcare. Good healthcare relationship with patients and customers 
begins primarily with the development of the relation with a personal physician as well as a 
nurse practitioner from the essential care departments of the hospital. 
The exceptional medical professionals are highly dedicated towards providing 
compassionate as well as personal care. They would usually put them through the rigorous and 
selective process of hiring. This primarily helps in ensuring that the healthcare company selects 
skilled medical professionals that would encourage its members towards building long-term 
relationships with the hospital and clinics. Participatory management improves quality. 
The four components in the basic healthcare quality management include inputs, 
conversion process, outputs, and feedback. In addition to creating a standard way of measuring 
and reporting information, HEDIS has established a common vocabulary and baselines that 
health care organizations across the country can use to communicate with employers and 
consumers. HEDIS was the first step in a growing movement to standardize how health plans 
measure their performance, so that employers and consumers can easily evaluate and compare 
plans' quality of care, member access and satisfaction, membership enrollment and utilization, 
and finance. 
Question 2 
Company A has been installing a Web-based customer-feedback system towards meeting 
customer needs for the quick response while rolling out its new products. One of the new product 
lines is rolling out for the company in next 34 weeks and the customer-feedback system needs to 
be installed as well as running in this time for the launch of new product. 
Company B has been installing a similar type of feedback system towards accompanying a 
newer product line as it originally had exactly the same time line as that of Company A.  
Company B had just made an announcement that its newer product line is now ahead of the 
schedule and can be launched in the 30 weeks timeframe instead of the initial projections of 34 
weeks.
Task 
Preceding 
Activity 
Optimistic 
Time to 
Complete 
(weeks) 
Probable 
Time to 
Complete 
(weeks) 
Pessimistic 
Time to 
Complete 
(weeks) 
Expected 
Time to 
Complete 
(weeks) 
Variance 
(weeks) 
START             
A START 2 
3 4 
3 
          
0.11  
B START 5 
6 13 
7 
          
1.78  
C A 3 
4 8 
4.5 
          
0.69  
D B 10 11 15 11.5 
          
0.69  
E  C 4 
5 6 
5 
          
0.11  
F 
B 8 10 12 
10 
          
0.44  
G F 4 
6 11 
6.5 
          
1.36  
H 
D,E 8 10 18 
11 
          
2.78  
I G 3 
6 12 
6.5 
          
2.25  
J H,I 2 
3 7 
3.5 
          
0.69  
END
Critical path:  B-F-G-I-J with the expected time of 33.50 and variance of 6.53.
Task Detail Table 1.2
Task 
Expected 
Time to 
Complete   
Normal 
Cost 
Crash  
Cost 
Maximum 
Reduction 
in Time 
Crash 
Cost 
per 
week 
Normal 
(weeks) 
Crash  
(weeks) 
START             
A 3 2 
 $    
8,400  
 $  
11,200  1 
 $    
2,800  
B 7 5 
 $  
28,000  
 $  
40,000  2 
 $    
6,000  
C 4.5 3 
 $  
18,000  
 $  
24,000  1.5 
 $    
4,000  
D 11.5 7 
 $  
36,800  
 $  
44,

Answer the three required questions, and two of the three optional questions. This is a total of five questions. Oqestion 1, (required): Force field analysis is a specialized diagnostic management...

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