1."Course Recap" Please responds to the following:Take a position on this statement: Hospitality...

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1."Course Recap" Please responds to the following:Take a position on this statement: Hospitality organizations are obligated to provide quality service. Provide a rationale with your response.Ponder this statement: “It begins – and ends – with the guest.” In your own words, describe what this statement means to you.2."Looking Forward" Please respond to the following:Discuss how the service industry may change in the next 10 to 20 years in terms of delivering quality service to its customers.Propose one service innovation that may enhance the quality of the food service industry in the near future. Provide an explanation with your response.
	
Document Preview: 1."Course Recap" Please responds to the following:Take a position on this statement: Hospitality organizations are obligated to provide quality service. Provide a rationale with your response.Ponder this statement: “It begins – and ends – with the guest.” In your own words, describe what this statement means to you.2."Looking Forward" Please respond to the following:Discuss how the service industry may change in the next 10 to 20 years in terms of delivering quality service to its customers.Propose one service innovation that may enhance the quality of the food service industry in the near future. Provide an explanation with your response.

Robert · Accepted Answer

Ques.1. "Course Recap" Please responds to the following: 
Take a position on this statement: Hospitality organizations are obligated to provide quality 
service. Provide a rationale with your response. 
Ponder this statement: “It begins – and ends – with the guest.” In your own words, describe what 
this statement means to you. 
Answer: The hospitality industry is the service industry, which includes the generous and warm 
reception of the guests as well as the strangers. This process is started with the arrival of guest 
and ends with his satisfaction. This satisfaction also acts as the positive marketing for the 
company. The profitability and the success of the organizations operating in this sector depend 
on the relationship of the guest and host. Since, it is the intangible product, the quality of 
services, etiquettes,

1."Course Recap" Please responds to the following: Take a position on this statement: Hospitality organizations are obligated to provide quality service. Provide a rationale with your response. Ponder...

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