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By the virtue of this research, I have performed extensive analysis on HCL Ltd. I have selected this company because I have worked her for 7 long years and know how different processes are implemented in the background. HCL is a high-tech service-based organisation that has its presence in more than 48 countries and massive client-based that includes Fortune500 and Fortune100 companies. It enables its clients and partners to reimagine their business for cutting edge business dynamics. It focuses a strong employee culture that builds on creativity and innovation. The company invest heavily on its R&D, service and delivery centres as well as innovation labs. HCL is source of livelihood of more than 1,50,000 employees who are been refe
ed as Ideapreneurs who are spread across the geographies of 48 countries. Essentially, the business model for HCL is differentiation offering customised Infra and Cloud services to its client yet at competitive prices relative to other players in market.
Incorporated in 1976, HCL is a pioneer in India's technology, communication and ICT market. Today it has become a leading global technology player in the market with YoY of 12% harnessing innovation in their service portfolios. Overall landscape of IT industry is been attributed by intense rivalry and competition. There are many firms that have entered into the market that makes it challenging to differentiate the services based on the client requirement. With strong leadership and intellectual capital, HCL has pivoted their business strategy based on external environment and market dynamics. For instance, investment on Digitization to emerge Analytics, social media and Cloud Services outsourcing.
Pain Areas/ Issues, constraints or challenges
There are many problems associated with the business of HCL not only in the domestic market but also in the global industry. It is India's fourth-largest software and service exporter who is now facing issues because of massive competition in the market. The growth of business can be compromised since there are many new start-ups that are entering in this space. Furthermore, the quantum of employee-base that HCL supports is large making the bottom-line shrink relative to a mobile industry.
Second major issues and business challenge that HCL is facing is slow decision making because of highly bureaucratic nature of the work-culture. Due to their slow decision-making process the company has missed many business opportunities like late entrant in the 5G space. The industry in which HCL is operating is highly dynamic and volatile. Hence, it is important to be innovative and grab the first mover advantage.
Business Flow Process
In order to appropriately manage a business effectively, a data framework is fundamental as it can enhance operations, decision making, improve inventory management, client engagement and reduces expenses substantially. This the underlying reason why numerous organizations have changed their plan of action from conventional strategies to an on the we
web-based model. Collaboration with strong IT team in order to manage the data warehouses and strongly implement the MIS is pivotal. That is on the grounds that IT makes the way toward get-together and dissecting of data from clients conceivable. Hence, when all the systems are working admirably, associations can have a market power (Croom, S., 2001). Accentuate that hierarchical key foundation and cycles reflect authoritative desires and necessities and it need the enough ability of data framework.
Snapshot of Products of HCL
Every organization I know, either has a continuous improvement culture or aspires to have a culture that strives for excellence. As people working in corporate have experienced a business is never about one moon wonders rather replicating behaviour that adds value and contributes to success primarily in enhancing the bottom-line. Now, with time certain sets of behaviour, actions, and processes required to evolve, since external forces are constantly changing. Your customers might have more options to choose from or the differentiation of your product and service might have blu
ed etc. Therefore, any strategic business partner would concentrate on developing a culture that consistently improves the process, systems, and procedures in place. Now, what do you mean by improvement? Does it mean to jeopardize an already working system or re-working on something that is already been built? No! precisely, that is not the point. Instead, improvement of the business processes is more inclined towards having the...