Great Deal! Get Instant $25 FREE in Account on First Order + 10% Cashback on Every Order Order Now

username: bgx286 password: u52.B49.o55 Assignment Assignment #2 Interview (remotely!) This Small Assignment is related to Session No.4 – Understanding Business Cultures around the World 20 points...

1 answer below »

username: bgx286
password: u52.B49.o55

Assignment
Assignment #2
Interview (remotely!)
This Small Assignment is related to Session No.4 – Understanding Business Cultures around the World
20 points
Upload in Moodle
Check Moodle ”Small Assignment” ta
XXXXXXXXXX
Session No.4
1
XXXXXXXXXX
Session No. 4
2
Instructions
Topic A) Interview (remotely) 1-2 persons that possess a foreign cultural background about the challenges that they faced by working in a Finnish organisation.
OR
Topic B) Interview (remotely) 1-2 persons in managerial positions about the advantages of hiring persons with multicultural background in their department / team.
Evaluation
0 - 20 points
Length
Report your findings using Haaga-Helia reporting template for shorter texts (assignment template).
It should cover maximum 2 Word document pages. (font 12)
Aim
The main objective if this assignment is to apply the communication theories and concepts into practice by planning, implementing, analysing and reporting a specialist interview.
Furthermore, the interview assignment develops data collection and analysis skills required in thesis process. Additional objective for the assignment is to support and develop student’s professional networking skills.
XXXXXXXXXX
Session No. 4
3
Step by step
Planning the Interview: Identify a person who could provide you information and insights on one of the topics of your choice. The interview should be conducted remotely via Zoom, Teams, WhatsApp, etc. It should not take more than XXXXXXXXXXminutes per person.
Design the interview questions utilising course literature and in addition look for at least one academic article and/or book from HH Finna. On Session No. 4, (last slide) you can find a collection of books for further reading. Be prepared for additional clarifying questions if the interviewee is very short of words.
There is not need for the name of the interviewee to be made public, but I recommend you to mention the organisation´s name and/or his/her function (or initials). We care and respect the confidentiality.
Implementing, analysing and reporting the interview
Record the interview electronically (if possible), even if you take notes during the interview manually. Transliteration is not necessary, but when analysing the interview, it is good to have a recording available when analyzing the interview.
In your analysis, focus on your chosen topic (A or B). What are the key messages, what are the challenges that the person faced? (or what are the advantages of having a person with a multicultural background in he
his team). Please note that in the report you should reflect on the interview findings, not just present your own thoughts on the matter. This assignment is related to Session No. 4 - Understanding Business Cultures around the World.

Understanding Business Cultures around the World
Understanding Business Cultures around the World
Session No. 4
XXXXXXXXXX
During this session:
4.1 What is cross-cultural communication?
4.1.1 It is a matter of Respect and Trust
4.2 Why cross-cultural communication is important on:
4.2.1 Macro-level
A) Ensure business success
B) Understanding of client needs
C) Understanding of diverse market
4.2.2 Micro-level
A) Better communication leads to healthier relationships
B) Increase team´s productivity and happiness
4.3 Challenges in Cross-cultural communication. Solutions & Tips.
4.4 Advantages of Diversity
4.5 Concepts of Time
4.6 Small Assignment (please check Moodle “Small Assignment” tab)
XXXXXXXXXX
Session No.4
2
4.1 What is Cross-Cultural Communication?
Cross-cultural communication is the process of recognizing both differences and similarities among cultural groups in order to effectively engage within a given context. In other words, cross-cultural communication refers to the ways in which people from different cultural backgrounds adjust to improve communication with one another. *
                                        * https:
www.northeastern.edu
XXXXXXXXXX
Session No.4
3
XXXXXXXXXX
Session No.4
4
On the other hand, it is a matter of respect, trust…
On a very basic level, understanding one another simply means that there has been no misunderstanding. There is clarity about what both parties have communicated and understood. That could possibly lead to agreement, but even if it doesn’t—it’s certainly a step in the right direction. This basic level of harmony will eventually lead to an understanding between the individuals or parties involved, which can help develop to a deeper level—that, with time, will ultimately lead to trust.
The very nature of human respect is centered on our ability to trust one another. If we don’t have this, it becomes very difficult to accomplish anything. Trust is at the core of all relationships—trust in what is said, in what is done, and in the integrity of another person, company, or country. No matter what culture you work and live in, trust is a word that is close to everyone’s heart. It is also something that needs to be earned—and that process is more difficult with some individuals, and in some cultures, than others. 1
1 Say Anything to Anyone, Anywhere: 5 Keys To Successful Cross-Cultural Communication, Cotton, Gayle Wiley 2013
XXXXXXXXXX
Session No.4
5
It’s crucial when developing working relationships with other cultures that we be able to respect ways of doing things that may be quite different from our own. They may even be so different that they’re uncomfortable at times. We don’t necessarily have to like the way that cultures other than our own do things; however, we do have to respect that their methods and approaches are as valid as our own.
When it comes to distinct business styles, there is not right or wrong; there’s just different.
Once we attain that level of acceptance, we can further establish respect—for the values and distinctions of unique individuals in unique cultures, and for the cultural values, business hierarchy, customary titles, social rituals, cultural timing, appropriate behavior, protocol, and even food and drink preferences. Showing that we acknowledge and are comfortable with these differences—as well as willing to participate in what is important to another culture—goes a long way in creating mutual trust, understanding, and respect.
For the most part, friendships in countries outside the United States take time to build and are strongly based on respect. As a result, everything relating to communication, sales, and negotiations will likely take more time. This is especially true in many of the Asian cultures. When we work with companies that sell and negotiate in various Asian countries, we tell them that getting to know, understand, and ultimately trust one another is the precursor to making any sort of sale. They might need to take two or even three visits to the country to develop the relationship and move forward with the business at hand. The U.S. business culture is typically faster paced, with a push to get deals done immediately. As a result, it is important to adjust your expectations regarding how long something will take to avoid becoming frustrated and impatient.
XXXXXXXXXX
Session No.4
6
XXXXXXXXXX
Session No.4
7
Take few minutes to watch and reflect on this video…
Aprox 14 minutes
XXXXXXXXXX
Session No.4
8
Take few minutes and reflect.. 
4.2 Why cross-cultural communication is important
XXXXXXXXXX
Session No.4
9
Globalisation is the process by which the world is becoming interconnected as a result of massively increased trade and cultural exchange.
Please check this video
4.2.1 On macro-level
A) Ensure Business Success
In order to successfully communicate with people from different cultures in business, it’s important to proactively learn how to deal with cross-cultural differences. The best way to communicate is to build trust with your business partners. You can do this by researching the cross-cultural communication differences and being aware of them prior to your meeting. This proactive approach shows your partners that you are invested in the success of your work together.
XXXXXXXXXX
Session No.4
10
B) Understanding of client needs
Knowing and understanding customer needs is at the centre of every successful business, whether it sells directly to individuals or other businesses. Once you have this knowledge, you can use it to persuade potential and existing customers that buying from you is in their best interests.
XXXXXXXXXX
Session No.4
11
XXXXXXXXXX
Session No.4
12
C) Understanding of diverse market
A consumer’s background influences how they consume content, products, and services. Thus, marketers must consider their culture, traditions, languages, customs, beliefs, and experiences.
For example, As of 2018, 133 million multicultural Americans were living in the U.S., according to Clarita’s report. That’s around 37.5% of the total U.S population.
Nearly all of the population growth in the U.S. has come from multicultural segments. Between 2009 and 2019, there was an 83% growth in the Hispanic population.
Cu
ently, the minority groups represent the majority of the population in most U.S. counties. This growth will likely continue into the foreseeable future and understanding it is essential for marketers. It leads to a diversity that complicates the marketing process.
XXXXXXXXXX
Session No.4
13
Not only misunderstanding your target market, but also disrespect it and be racist towards it…
H&M faced backlash in early 2018 for using the words “Coolest Monkey in the Jungle” on a hoodie worn by a young black boy. The enraged customers accused the company of lacking cultural sensitivity.
When creating the messages, use a knowledgeable marketer from the particular culture. You will avoid insensitive mistakes and instead strengthen your
and image.
To succeed and avoid pitfalls, ensure that the message portrays your audience co
ectly. Don’t generalize your marketing strategies or target market. Instead, work on personalizing your marketing efforts.*
* www.medium.com
XXXXXXXXXX
Session No.4
14
4.2.2 Micro-level
A) Better communication leads to healthier relationships
B) Increase team´s productivity and happiness
The importance of good communication in the workplace cannot be overstated. Effective communication can have a significant impact on every aspect of a business, from culture and productivity to client relations and company growth.
XXXXXXXXXX
Session No.4
15
Benefits of an effective communication within your organization / department / team
Maintains workplace harmony
Open communication plays a key role in maintaining the status quo in the workplace. Workplaces are typically staffed with people of different races, cultures, beliefs, and personalities. With so many differences it’s natural that conflict will arise from time to time. However, if there is a culture of open communication, people are more willing to listen and voice opinions. This type of fluid dialogue can help to settle out any issues.
Increases employee engagement
Employee engagement is a permanent challenge for today’s workplace. And while some businesses engage in tactics to boost engagement, they often overlook the basics. Open, day-to-day communication is the base on which all other methods or ideas should be built on. In an
Answered 4 days AfterMar 11, 2022

Solution

Shubham answered on Mar 16 2022
37 Votes
Running Head: BUSINESS COMMUNICTAIONS                        1
BUSINESS COMMUNICATIONS                                4
BUSINESS COMMUNICATIONS
Table of Contents
Interview    3
Reflection    4
References    5
Interview
Mr. Brandon is an HR manager in Inmantec Logistics and he has over 15 years of experience in managing HR department of the company. He also gets invited to give guest lectures in management colleges.
Q1 Why diversity and inclusion is important to your organization?
Mr.Brandon: Diversity and inclusivity represents wide variety of experiences, knowledge, background and traits of individuals. The connection is made with such people it
ings us more closer to the overall goals. Inclusion is a sense of belonging at the workplace. This inclusion is required to be the part of every HR activity like recruitment, selection, training, promotions and retention. It makes employee comfortable and helps them to share their experience with ease.
Q2 How you make sure that workplace is safer for diversity?
Mr.Brandon: Today the nationality is...
SOLUTION.PDF

Answer To This Question Is Available To Download

Related Questions & Answers

More Questions »

Submit New Assignment

Copy and Paste Your Assignment Here