Final Project: Developing a Strategic Plan The strategic planning process is essential for all organizations. Strategic plans help organizations’ leaders and stakeholders keep sight of their missions...

Hillsboro County Home Health Agency, Inc. (HCHHA) case study
Hillsboro County Home Health Agency, Inc. (HCHHA) case study
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Introduction
In this Presentation, a case study of Hillsboro County Home Health Agency Inc. (HCHHA) has been provided and with relevance to the case study a strategic plan has been developed.
Another point that has been covered in the presentation is the strategies that that would improve the financial performance in whole.
The next point that has been covered in the presentation is the strategies that would improve the operational functions of HCHHA.
The last point that has been covered in the presentation is the strategies that would help HCHHA address different external factors that are threats to the market share of the organization.
Mission statement (provided in the case study)
The mission statement of HCHHA is to serve people in their own environment and is concerned about both people who are well and people who are ill or have disabilities.
The mission of the organization is to prevent disease or to prevent progress of disease and reduce the symptoms related to the effects of diseases.
The organization also provides encouragement and information to the people and their families, communities and special groups in order to promote health.
Vision statement
The vision of HCHHA is to provide superior and accurate healthcare services to the people in need and aware people to stay healthy who are well.
The organization serves for the welfare of both well and sick people and wish to help the people who are not well by providing healthcare services.
Core values
HCHHA had some core values that they followed to maintain discipline and reach to their goals and achieve their objectives.
Core values are known to be fundamental beliefs that an organization or an individual follows.
It also helps organizations determine whether they are on the right track or not in respect to fulfil their goals.
The core values that were adapted by HCHHA are:
Caring: The member related with the organization HCHHA loves to interact with both the well and unwell people including their families.
Safety: HCHHA is an organization who believes and follows all the safety measures for the people.
Integrity: Integrity is known to be a quality of being honest and having principles.
Service: As it is known that healthcare is into the service sector hence HCHHA has to pay extra attention to all the needs of the patient and their families.
Teamwork: HCHHA and the people associated with the organization strictly believe in team work.
Communication: Communication is believed to be an important aspect of effective work in an organization.
SWOT analysis
Strengths
HCHHA is known to be a popular health care organization which is mostly known for it’s effective and efficient management system
HCHHA is in the field of healthcare for a long period of time hence it gives the organization immense experience in this field.
HCHHA is an organization which is divided into different departments to take care of different issues that occurs in an organization.
The optimal use of resources by HCHHA is something that makes their service of superior quality.
Weaknesses
The organization HCHHA rejects palliative treatment to patients who are fatally ill which enables others to question their superior quality of service.
It also came out to be known that the local health agencies where HCHHA was involved lacks the ability to provide healthcare services as these organizations failed to
ing their acts together.
Another weakness of HCHHA which has been determined is inaccessibility of the Millsboro office to everyone.
Opportunities
As it has been seen in the weakness section that HCHHA rejects palliative treatment hence it has an opportunity to accept palliative treatment and enhance their serve in the healthcare sector.
From the case study it has been learnt that 55% of the people having cancer enrol for the hospice service and 12% dying from heart conditions. It has also been noted that diseases like Alzheimer and Dementia taken 11%, strokes 4%, lung diseases 11%, liver 2% and other diseases and illness 11%.
After the analysis of these data it can be said that the organization has the opportunity to serve the people who are suffering from these diseases.
Threats
The organization has the risk of losing support of the local people as they are more focused on wealthy people rather than locals.
This
ings negative impact on the image of HCHHA which is a serious matter of concern.
The organization already has a name to maintain in the healthcare field and this kind of behaviour would only harm their organization.
Grand strategies or long-term strategic priorities
Medicare certified medical centre is considered to be an appropriate issue where 85% of patients are needed to be protected with the help of Insurance policy coverage.
The organization can see this as a grant opportunity which can be utilized for the benefit as it has a high potential of income.
This industry of social and healthcare is considered to be profitable. In order to survive in this industry for a longer period of time the agencies need to agree on the insurance policy coverage.
One of the long term strategies that the management of the organization must consider is to increase the number of patients with superior, different and customized services.
Another long-term strategy that the organization could think upon is increasing the amount that each individual
ing to the healthcare centre.
Operational and tactical plan
Operational plan is known to be process where strategic objectives and goals are planned. In this case it generally describes the milestone and the process of achieving the goals and objectives.
There are three steps that are involved in an operational plan and they are; identification of the resources that are required and the key performance indicators, acquiring the resources that are required for the operation plan to be implemented and monitoring the performance of the implemented operational plan (Luís, Lickorish, & Pollard, 2015).
HCHHA needs to increase its facility in order to support more patients in times emergency. Hence it is very essential for the organization to estimate the requirement of raw material required.
The organization must also...