CHC52015 Diploma of Community Services
Assessment Tool – CHCCCS007 Develop and implement service programs | Page 1
of 21
V1.0: May 2021, Approved: QAC
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
Assessment Tasks
Unit of Competency
CHCCCS007 Develop and implement service
programs
Assessment Type
This is a summative assessment. The learners need
adequate practice prior to undertaking the
assessment.
Assessment Tasks Task 1 Knowledge questions
Task 2 Project
CHC52015 Diploma of Community Services
Assessment Tool – CHCCCS007 Develop and implement service programs | Page 2
of 21
V1.0: May 2021, Approved: QAC
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
Introduction
The assessment tasks for CHCCCS007 Develop and implement service programs are
outlined in the assessment plan below. These tasks have been designed to help you
demonstrate the skills and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You
should also follow the advice provided in the Student User Guide. The Student Guide
provides important information for you relating to completing assessment successfully.
Assessment Requirements
Performance Evidence
The candidate must show evidence of the ability to complete tasks outlined in
elements and performance criteria of this unit, manage tasks and manage
contingencies in the context of the job role. There must be demonstrated evidence
that the candidate has:
developed, implemented and evaluated at least 1 community sector service
program
Knowledge Evidence
The candidate must be able to demonstrate essential knowledge required to
effectively complete tasks outlined in elements and performance criteria of this unit,
manage tasks and manage contingencies in the context of the work role. This includes
knowledge of:
program planning principles and processes, including:
program design
program resourcing
implementation systems and procedures
feedback and complaints procedures
evaluation and continuous improvement
CHC52015 Diploma of Community Services
Assessment Tool – CHCCCS007 Develop and implement service programs | Page 3
of 21
V1.0: May 2021, Approved: QAC
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
accountability and governance
funding framework, including not-for-profit, government funding
supports needed for effective consumer participation at all levels of program
planning
requirements of specific service user groups and individuals, including:
diverse and multi-faceted needs and issues service user participation
opportunities and ba
iers
opportunities for collaboration and service partnerships
risk, regulatory and sustainability considerations
standards, codes and legislation compliance
Assessment Conditions
Skills must have been demonstrated in the workplace or in a simulated environment
that reflects workplace conditions. The following conditions must be met for this unit:
use of suitable facilities, equipment and resources, including organisation policies
and procedures
modelling typical workplace conditions and contingencies, including interactions
with users of the service and co-workers from a range of diverse backgrounds
Assessors must satisfy the Standards for Registered Training Organisations (RTOs)
2015/AQTF mandatory competency requirements for assessors.
CHC52015 Diploma of Community Services
Assessment Tool – CHCCCS007 Develop and implement service programs | Page 4
of 21
V1.0: May 2021, Approved: QAC
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
Version history
Version Date Changes / Updates Approved
1.0 May 2021 Contextualized and formatted assessment tool
CEO
CHC52015 Diploma of Community Services
Assessment Tool – CHCCCS007 Develop and implement service programs | Page 5
of 21
V1.0: May 2021, Approved: QAC
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
Assessment details
There are two assessment tasks/methods of evidence gathering. You are required to
complete them all. Your trainer /assessor will advise when assessments are due.
You may use various sources of learning materials including text books, student guide,
other documents and the internet. For you to be assessed as competent, you must
successfully complete two assessment tasks:
Assessment Task 1: Knowledge questions – You must co
ectly answer all questions.
Assessment Task 2: Project – You are to develop and implement a service program
for a community organisation. You will then monitor and evaluate the program.
CHC52015 Diploma of Community Services
Assessment Tool – CHCCCS007 Develop and implement service programs | Page 6
of 21
V1.0: May 2021, Approved: QAC
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
Assessment Task 1: Knowledge questions
Task Summary
This is an open book test – you can use a various learning resources including
online materials, student guide and other reference resources available at the
TasCollege to complete your task if required.
You must answer all the 4 questions co
ectly and sufficiently.
You must complete and submit an Assessment Cover Sheet with your
assessment submission.
Write your answers in the space provided or you need to type and print a hard
copy to submit (as per your trainer /assessor advice).
The assessment task is due on the date specified by your traine
assessor.
Any variations to this a
angement must be approved in writing by your
traine
assessor.
What do I need to complete this assessment task?
Access to Student Guide, Reference Text Books, and other learning materials
Access to the computer and the internet if you prefer to submit printed copy
If I get something wrong, what do I need to do?
Consult with your trainer /assessor if your answers are marked unsatisfactorily
and plan to resubmit as per their feedback – either in writing or ve
ally.
What do I need to submit for this task?
A complete file of all questions’ answers
CHC52015 Diploma of Community Services
Assessment Tool – CHCCCS007 Develop and implement service programs | Page 7
of 21
V1.0: May 2021, Approved: QAC
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
Assessment submission
You must complete and submit an Assessment Cover Sheet with your work.
The assessment task is due on the date specified by your traine
assessor. Any
variations to this a
angement must be approved in writing by your traine
assessor.
Instructions
Knowledge questions are designed to help you demonstrate the knowledge which
you have acquired during the learning phase of this unit. Ensure that you:
review the advice to students regarding answering knowledge questions in the
Student User Guide
comply with the due date for assessment which your trainer / assessor will provide
adhere with TasCollege’s assessment submission guidelines
answer all questions completely and co
ectly
submit work which is original and, where necessary, properly referenced
submit a completed assessment cover sheet with your work
avoid sharing your answers with other students.
Assessment information
Information about how you should complete this assessment can be found in
Appendix A of the Student User Guide. Refer to the appendix for information on:
where this task should be completed
the maximum time allowed for completing this assessment task
whether or not this task is open-book.
Note: You must fill up and submit the Assessment Coversheet with your assessment
tasks submission. A template is provided as a separate document packed in the
Student Resources Pack.
CHC52015 Diploma of Community Services
Assessment Tool – CHCCCS007 Develop and implement service programs | Page 8
of 21
V1.0: May 2021, Approved: QAC
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
Provide answers to all of the questions below:
Question 1: Complete the table demonstrating your knowledge of program planning
principles and processes.
a. Program design
. Program resourcing
c. Implementation
systems and
procedures
CHC52015 Diploma of Community Services
Assessment Tool – CHCCCS007 Develop and implement service programs | Page 9
of 21
V1.0: May 2021, Approved: QAC
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
d. Feedback and
complaints
procedures
e. Evaluation and
continuous
improvement
f. Accountability and
governance
g. Funding
framework,
including not-for-
profit, government
funding
CHC52015 Diploma of Community Services