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Assessment Task 2 (BSBHRM404) Assessment Tasks and Instructions Student Name Preferred Name Unit Code BSBHRM404 Unit Name Review human resource functions Trainer/Assessor Assessment for this Unit of...

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Assessment Task 2 (BSBHRM404)
Assessment Tasks and Instructions
    Student Name
    
    Prefe
ed Name
    
    Unit Code
    BSBHRM404
    Unit Name
    Review human resource functions
    Traine
Assesso
    
    Assessment for this Unit of Competency/Cluste
    Details
    Assessment 1
    Task 1 – Case Study
Review human resources functions
    Assessment 2
    Task 2 – case study
Analyse and report on HR metrics
    Attempt Numbe
Student to Select co
ect attempt number. Assessors to adjust if not co
ect or entered.
    By due date or before
    Co
ections to be made within 2 weeks
    Only when needed. Fees may apply.
    ☐ 1
    ☐ 2
    ☐ 3
    Assessments must be your OWN work. Fees will apply if proven and an alternate assessment may be given.
The assessment task is due on the date specified by your assessor. Any variations to this a
angement must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for details.
    Performance objective
You will need to demonstrate skills and knowledge required to analyse HR metrics and report on research outcomes.
Assessment description
Using the simulated business documentation provided, you will identify sources of relevant internal and external workforce data, analyse workforce data, identify options for change and develop recommendations. You will then prepare a report for senior management on your findings and recommendations.
    Specifications
You must submit:
· a written report.
Your assessor will be looking for:
· judgement and decision-making skills to review ethical and policy frameworks and recommend suggested improvements
· literacy skills to:
· research an issue
· write a clear and legible report that documents key issues coherently
· technology skills to:
· gather and analyse workforce data
· manage data in human resources information systems according to legislation and policies
· knowledge of human resources functions and policy frameworks
· knowledge of roles and responsibilities of human resources practitioners.
Analyse and report on HR metrics
Procedure
· Review the following scenario:
· Review the JKL Industries simulated business information provided by your assessor.
    You are an HR consultant contracted by JKL to:
· analyse workforce data and evaluate HR functions
· identify options and prepare recommendations for improvement of HR based on your analysis of data.
You will need to prepare a written report for senior management with recommendations for improvement.
First you will need to access workforce data. Note that:
· JKL collects data on demographics, training, performance appraisal and important metrics such as absentee rates and turnover data. This data is stored on the organisation’s HRMS in accordance with the organisation’s recordkeeping policies.
· Performance information is also available from the organisation’s accounting system and various management reports.
This data is available in spreadsheet format from your JKL Industries HR contact person (your assessor).
Assessment Task 2    BSBHRM404 Review human resources functions
S:\Dropbox files\1_qms\Training and Assessment\1. BUSINESS IV\BSBHRM404 Review human resource functions\Assessment 2 -Task-2.docx
© 2015 Innovation and Business Industry Skills Council Ltd    1st edition version: 1
    Page 6 of 6
Appendix 1: Organisational performance for FY 2014–2015
    Goals
    Strategic objectives
    Targets/operational objectives
    KPI/measure (target)
    Result
    Provide value to investors and owners
    Increase overall profitability by 10% over next three years
    Reduce costs through negotiations with suppliers
    $ (10% reduction in supplier costs)
    5% cost reduction
    
    
    Reduce costs through HR management efficiencies
    $ (5% reduction in HR service delivery costs)
    1% cost reduction
    
    
    Increase revenue by providing increased customer value
    $ (10 increase)
    2% revenue increase
    
    
    Exit underperforming markets
    (exit from rental market)
    Complete
    Provide value to customers
    JKL Industries will continue to sell and service forklifts and expand their market share by 7% within the next 12–18 months
    Increase customer satisfaction
    Customer satisfaction rating (90%)
    70%
    
    
    Expand market share by 7% within the next 12–18 months
    % market share (27%)
    22%
    
    
    Expand existing
anches to include the sale of medium and large trucks within 18 months
    (completion of expansion)
    Complete
    Develop workforce potential
    Provide required training to meet workforce needs
    Deliver training to upskill all rental employees
    % employees completed training (100%)
    50%
    
    Become an Employer of Choice
    Retain managerial talent through rewards, promotion and training
    Turnover rate (10%)
    See turnover data
    
    
    Increase employee satisfaction
    Absenteeism rate (1%)
Average climate survey rating (3.5)
    See absenteeism data
See climate survey data
    
    Manage performance and adherence to organisational values
    Communicate organisational values and code of conduct
    % employees and managers completed values training (100%)
    50%
    
    
    Promote levels of diversity in workplace proportional to percentage of population
    % female managers (50); % ATSI (2.7%)
    See demographics data
Assessment 2 – Part A Theory
1. Identify sources of data to evaluate effectiveness of HR functions. Identify at least one source each of internal and external information.
    Sources of data
    Internal
    
    external
    
2. Use appropriate technology to contact your assessor (your JKL Industries HR contact person) to:
a. a
ange for access to workforce data
. review the workforce data made available to you by your assessor (File: AT2_WFData.xlsx).
3. Analyse the workforce data to determine trends, evaluate effectiveness of HR functions, and identify factors that might positively or negatively influence business or HR goals. Experiment with ways to present the data for ease of understanding and analysis.
    Evaluations
    Trends
    X
    Effectiveness of HR Functions
    X
    Factors that might positively or negatively influence business or HR goals
    X
    Ways to present the data for ease of understanding and analysis
    X
4. Identify four to six options for change. In deciding on which options to pursue as recommendations, consider such things as organisational culture, fit, cost, etc.
    Options for change
    1
    
    2
    
    3
    
    4
    
    5
    
    6
    
5. Determine which options would be best to recommend to management in order to improve HR functions, based on your analysis of workforce data.
    Best way to improve HR Functions
    X
Assessment 2 – Part B Report
6. Using written communication skills and writing in a formal style appropriate to your audience, prepare a clear and persuasive management report on your findings.
Write the report on the following page.
Include:
a. an executive summary
. a short discussion of sources of workforce data used, including all options considered and pursued
c. a presentation of your findings in a clear and readily understood format
d. an analysis of your findings including key trends and important implications of the data
e. an assessment of the effectiveness of HR functions in terms of achieving business goals:
i. If, for example, you identify high rates of turnover or absenteeism, consider what this means with regard to HR efforts to retain staff end encourage development and performance. How will poor HR performance impact business goals?
f. several options for change (four to six options).
g. three recommendations for improving HR functions to, for example, reduce risk to goals, mitigate negative trends, or build on opportunities, ensuring your recommendations are supported by the workforce data
    Include in your report
(Assessor criteria)
    Included in report
    What
    From which question
    
CA
    
NYC
    · an executive summary
    
    
    
    · a short discussion of sources of workforce data used, including all options considered and pursued
    
    
    
    · an analysis of your findings including key trends and important implications of the data
    
    
    
    an assessment of the effectiveness of HR functions in terms of achieving business goals:
    · identify high rates of turnover or absenteeism
    
    
    
    · consider what this means with regard to HR efforts to retain staff end encourage development and performance.
    
    
    
    · How will poor HR performance impact business goals?
    
    
    
    several options for change (four to six options).
    · Option 1
· Option 2
· Option 3
    · Option 4
· Option 5
· Option 6
    
    
    
    Three recommendations for improvement of HR functions.
    
    · improve policies or procedures
    Question 7
    
    
    · sustainability practices
    Question 7
    
    
    · ethical practice
    Question 7
    
    
    Other Criteria
    · presentation of your findings in a clear and readily understood format
    
    
    
REPORT HERE
Answered Same DayDec 15, 2021BSBHRM404Training.Gov.Au

Solution

Dilpreet answered on Dec 16 2021
54 Votes
ANALYSIS OF HR METRICS FOR JKL INDUSTRIES
Table of contents
Part A: Theory    3
Internal and external sources of information    3
Evaluation of effectiveness of HR functions    3
Recommendations for change    3
Suitable recommendation    4
Part B: Report    5
Executive summary    5
Discussion of information sources    5
Findings    6
Analysis of the findings    7
Assessment of HR functions    8
Options for change    8
Recommendations    9
References    10
Part A: Theory
Internal and external sources of information
    Sources of data
    Internal
    Demographic data of the employees
    external
    Data collected from labour market
Evaluation of effectiveness of HR functions
    Evaluations
    Trends
    It can be observed from the provided data that organisation is not able to maintain good relations with
Line managers and mechanics as their turnover rate is the highest.
    Effectiveness of HR Functions
    HR functions are effective as the absenteeism rate, which is one of the metrics to determine the effectiveness of HR functions is low.
    Factors that might positively or negatively influence business or HR goals
    Positive factor is that the organisation has ethical environment, where there is no gender discrimination and negative factor is that the organisation is losing their trained workforce of mechanics at most which may influence business.
    Ways to present the data for ease of understanding and analysis
    The data can be presented through graphs and charts for easy understanding and analysis
Recommendations for change
    Options for change
    1
    Improvement in employee retention policies
    2
    Improvement in motivational factors for employees
    3
    Providing training to employees to improve organisational culture and skills of employees
    4
    Clear communication of organisational goals to employees
    5
    Providing employees with jobs in which they fit the best
    6
    Reducing costs by preventing employee turnove
Suitable recommendation
    Best way to improve HR Functions
    To promote employee retention policies and methods and reduce the rate of employee turnove
Part B: Report
Executive summary
For the growth and development of any organisation it is important that the HR functions of the organisation must be effective in order to develop and reinforce an ethical organisational culture in the organisation. This report shall discuss about the sources of data collected to evaluate the effectiveness of HR functions. The report must also identify and analyse the findings or the factors, which may positively or negatively have an impact on the business or goals of the HR team. The report shall also assess the effectiveness of the HR functions. Changes, which may help to improve the effectiveness of HR functions along with the recommendations, have also been discussed here.
Discussion of information sources
The data collected from internal as well as external sources prove to be extremely beneficial for organisations to evaluate the effectiveness of HR functions. The information collected through these data sources helps the HR department of the organisation to perform analytics in order to evaluate and analyse the existing HR functions. The internal sources of data are demographics of the employees, employee turnover rate and absenteeism of the employees. External sources of information for the HR department are population data, labor market data, employment and unemployment data. The internal sources of data are very essential for the growth and development of the organisation and in order to meet the goals of the HR department such as...
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